Help Center


I haven't bought this kind of thing before...

Where to begin?


I dont really want people to know I'm ordering this...

What will appear on my bill?


How much is shipping in Australia?

How long will my delivery take?

How can I track my order?

What if I dont want anyone to see what's in my order?

Why dont you ship outside Australia?

Help ... I made a mistake with my delivery address!

Product Selection

You haven't got what I'm looking for!

What I want isn't in stock!

Where are your bondage items?

What about lingerie?


How can I pay?

Are your payments secure?

Payments aren't working


What is your returns policy?

Why can't some items be returned?

Who are 'Top Drawer Essentials'?

Who are you?



Do you offer trade-ins?

Do you have a referral program?