Help Center

FAQ

I haven't bought this kind of thing before...

Where to begin?

Discretion

I dont really want people to know I'm ordering this...

What will appear on my bill?

Shipping

How much is shipping in Australia?

How long will my delivery take?

How can I track my order?

What if I dont want anyone to see what's in my order?

Why dont you ship outside Australia?

Help ... I made a mistake with my delivery address!

Product Selection

You haven't got what I'm looking for!

What I want isn't in stock!

Where are your bondage items?

What about lingerie?

Payments

How can I pay?

Are your payments secure?

Payments aren't working

Policies

What is your returns policy?

Why can't some items be returned?

Who are 'Top Drawer Essentials'?

Who are you?

Miscellaneous

Do you offer gift Cards?

Do you offer trade-ins?

Do you have a referral program?